Privacy policy.

Last updated: 01.06.26

At Evara, we are committed to protecting your privacy and handling your personal information with care, respect, and transparency.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Who We Are

Evara provides personalised memorial materials, including funeral order of service booklets, funeral programmes, memorial pages, thank-you cards, and related digital products.

If you have any questions about this Privacy Policy, please contact:

Email: hello@getevara.life

2. Information We Collect

When you place an order or contact us, we may collect:

Personal Information

  • Your name

  • Email address

  • Phone number (if provided)

Memorial Information

  • Names of loved ones

  • Dates of birth and passing

  • Service details

  • Messages, tributes, readings, and other content you submit

Photographs and Files

  • Images and documents uploaded by you for inclusion in memorial materials

Website Information

We may automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data

3. How We Use Your Information

We use your information to:

  • Create and deliver your memorial materials

  • Communicate with you regarding your order

  • Respond to enquiries and support requests

  • Improve our website and services

  • Comply with legal obligations

We only use your information for purposes related to providing our services.

4. Legal Basis for Processing

Where applicable, we process personal information because:

  • It is necessary to fulfil your order

  • You have provided consent

  • We have a legitimate interest in operating and improving our business

  • We are required to comply with legal obligations

5. Storage and Security

We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure.

Information may be stored using trusted third-party providers, including:

  • Website hosting services

  • Form providers

  • Cloud storage providers

  • Email services

  • Payment processors

Access to personal information is restricted to those who need it to provide our services.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers only where necessary to:

  • Process payments

  • Store files securely

  • Deliver digital products

  • Operate our website and services

These providers are required to handle information securely and appropriately.

7. Retention of Information

We retain information only for as long as necessary to:

  • Provide our services

  • Manage customer enquiries

  • Meet legal and accounting requirements

Uploaded photographs and memorial content may be deleted after completion of your order unless retained for operational purposes.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Request a copy of your information

To exercise any of these rights, please contact us at hello@getevara.life.

9. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

You can manage cookie preferences through your browser settings.

10. Third-Party Services

Our website and services may use third-party providers such as:

  • Payment processors

  • Cloud storage providers

  • Form providers

  • Email providers

  • Analytics services

These services have their own privacy policies and practices.

11. Children's Privacy

Evara's services are intended for adults. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Evara
hello@getevara.life

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.